Privacy Policy
1. Introduction
ESGProAcademy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit ESGProAcademy.com or purchase our courses.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
We may collect:
- Name
- Email address
- Phone number
- Billing and payment details
- Country/location
b. Account Information
- Login credentials
- Course enrollment data
- Course progress and completion status
c. Technical Information
- IP address
- Browser type
- Device information
- Cookies and usage data
3. How We Use Your Information
We use your data to:
- Create and manage your account
- Provide access to purchased courses
- Process payments (via Razorpay and PayPal)
- Issue certificates
- Communicate updates, offers, and support
- Improve website performance and user experience
- Prevent fraud and misuse
4. Payment Processing
We do not store your full payment details.
Payments are securely processed via:
- Razorpay (India)
- PayPal (International users)
These platforms have their own privacy policies governing your data.
5. Cookies and Tracking
We may use cookies and similar technologies to:
- enhance user experience
- remember login sessions
- analyze website traffic
You can disable cookies through your browser settings.
6. Data Sharing
We do not sell your personal data.
We may share data with:
- Payment processors (Razorpay, PayPal)
- Hosting and analytics providers
- Legal authorities (if required by law)
7. Data Security
We implement reasonable technical and organizational measures to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your data:
- as long as your account is active
- as required for legal, accounting, or regulatory purposes
9. Your Rights
Depending on applicable laws, you may have the right to:
- access your data
- request correction
- request deletion
- opt out of marketing communications
You can contact us to exercise these rights.
10. International Users
If you access our website from outside India, your data may be processed in India.
By using the website, you consent to such transfer.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Updates to Privacy Policy
We may update this Privacy Policy at any time.
Continued use of the website means you accept the updated policy.
13. Contact Us
Email: support@esgproacademy.com
Website: ESGProAcademy.com